Frequently Asked Questions
Find answers about registration, payment and race pack collection.
Can I register on behalf of my friends and family?
Yes. You can register multiple cyclists under your account. Click “Add More Attendees” after registering each cyclist.
You can pay for everyone in a single payment and manage all their registrations through your account.
If I register for friends and family, how do they collect their race packs?
An official receipt will be sent to each participant’s personal email address. Participants collecting their own race packs must bring their IC or passport.
To collect on their behalf, bring your own IC or passport, together with either:
- Each participant’s official receipt; or
- A copy of each participant’s IC or passport.
Can a friend register and collect my race pack for me?
Yes. For collection, your friend must bring their own IC or passport and a copy of your official receipt or IC/passport.
Can participants registered under a company, school or sports club collect their race packs individually?
No. Registrations under “Company, School, Sports Club” require bulk collection. The person in charge must collect the race packs for every participant in the group.
Can other types of groups register under the company, school or sports club category?
Yes. You may select this category if your group has one person in charge to manage the registrations and collect all race packs in bulk.
How do I pay?
After completing the online registration form, make your payment to the designated Maybank account.
Online payment details will be updated soon.
If I cannot participate, can I defer my entry or get a refund?
No. Entries cannot be deferred to a future event, and payments are non-refundable.
You may transfer your entry to another cyclist by informing the organiser.
Can I participate without a race number plate?
No. All participating cyclists must display their race number plate.
Where can I find the race course map?
The course map will be published on this website. Please check back for updates.
